Privacy Policy

Last updated: June 2026

This Privacy Policy governs the manner in which this website collects, uses, maintains, and discloses personal information collected from users of this website.

1. Introduction

We respect your privacy and are committed to protecting your personal information. As a responsible party under the Protection of Personal Information Act, No. 4 of 2013 (POPIA), we ensure that your personal information is processed lawfully, transparently, and securely.

2. Information We Collect

We collect personal information directly from you when you interact with our platform, purchase resources, register for mock exams, or book class sessions. This information may include:

  • Contact Identifiers: Name, email address, phone number.
  • Account Details: Username and profile preferences.
  • Academic Information: Voluntarily provided module codes or university study years to help customize support.

3. Financial and Cardholder Data Security

When you make a purchase, payment transactions are securely handled by the relevant third-party payment processor. Our platform does not capture, store, log, or have sight of your credit/debit card numbers, CVVs, or banking credentials.

4. Purpose of Processing Personal Information

In alignment with the "Purpose Specification" condition of POPIA, we collect and process your personal information only for explicit, predefined reasons, which include:

  • Fulfilling orders for digital resources, mock exam systems, and peer study groups.
  • Managing and verifying your class bookings or support tier subscriptions.
  • Responding directly to customer service inquiries, disputes, or contact submissions.
  • Sending urgent platform updates or resource notices (only where you have explicitly opted in).

5. Information Sharing and Third Parties

We do not sell, rent, trade, or distribute your personal information to third parties for commercial or marketing purposes. Information is only disclosed to specialized service providers (such as hosting servers or payment gateways like Paystack) who assist in running this website and operate under strictly identical confidentiality bounds.

6. Security Safeguards

We take reasonable technical and organizational precautions to block unauthorized access, accidental loss, or destruction of personal data under our management. Our operational frameworks include secure socket layers (SSL) for platform encryption and monitored hosting infrastructure. With that said, bear in mind that no method of transmission or data storage is ever 100% secure over the internet, and as such we cannot gaurantee its absolute security.

7. Data Retention

We retain your information profiles only for as long as necessary to effectively deliver requested educational services, satisfy ongoing administrative accounting records, or comply with statutory operational regulations in South Africa.

8. Contact Us Details

If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or resolve any internal data processing dispute, please feel free to contact us via the contact details provided on our Contact Us page.

9. Changes to These Terms

These terms be updated from time to time by posting a revised version on this page. Your continued use of the website after changes are posted means you accept the updated terms. You are advised to check these terms periodically to ensure you are aware of any changes as well as the content of the current terms.